In pain? Call us — we'll tell you what to do next.
For severe tooth pain, a broken tooth or other urgent dental concerns, call Village Dental promptly to describe your symptoms and check appointment availability. A knocked-out permanent tooth needs immediate care. Same-day treatment depends on your condition and availability.
Trouble breathing or swallowing, uncontrolled bleeding or major facial trauma? Call 911 or go to the nearest emergency department now. Do not wait for a dental callback.

A dental emergency is any mouth problem that threatens a tooth, involves infection, causes uncontrolled bleeding, or creates severe and worsening pain. Severe toothache, facial or gum swelling, a knocked-out permanent tooth, dental trauma and signs of infection all need prompt evaluation — call a dentist the same day.
You don't need to work out the cause before you call. Describe what happened, when it started and whether it's getting worse, and the team will tell you how quickly you should be seen.
Don't wait on a callback if breathing, swallowing, consciousness or heavy bleeding is involved. Call 911 or go to the nearest emergency department. A hospital can manage serious infection, bleeding and trauma — it just can't usually repair the tooth afterwards, which is where we come in.
Do this while you're waiting to be seen. None of it replaces an examination, but it protects the tooth and takes the edge off.
We reserve limited time for urgent problems at each office. Whether we can see you today depends on when you call, how serious the problem is, and how full the day already is — so calling early genuinely changes the answer.
Our offices are open Monday to Friday. We don't run an overnight or weekend clinic, and we'd rather tell you that plainly than have you drive to a locked door.
If symptoms begin after closing, seek an available urgent dental service for advice if you are unsure whether they can wait. Do not delay care for a knocked-out permanent tooth, worsening swelling or severe symptoms. Trouble breathing or swallowing, uncontrolled bleeding or major facial trauma requires emergency medical care. For a non-urgent concern that remains manageable, contact us when the office opens.
Tell the team whether you are a new or existing patient and describe the problem. Confirm which office can see you and the arrival time. If your symptoms change while you are waiting, let the team know; use emergency medical services for the warning signs above.
Have your ID, insurance details, medication list and allergy information ready. Mention recent dental work or an injury. Ask whether any records from your usual dentist would be helpful, without delaying urgent care to collect them.
Request an estimate for the examination and any recommended imaging, then ask about treatment options and costs after the dentist evaluates the problem. Confirm whether today's care is temporary or definitive, whether another appointment is needed and whom to call with concerns afterward.
Visit our new-patient page and financial policies for general planning information. For independent first-aid information, see the American Dental Association's dental emergency guide.
Not sure which office is closest? Call our main line and we'll route you to whichever location can see you soonest.Call (919) 500-5722Compare all four offices
We start with a focused history and examination, usually with a digital X-ray to find decay, infection, a fracture or damage below the gumline. The first goals are to understand the source and to get you comfortable.
What follows depends on what we find — smoothing or stabilising a damaged tooth, replacing a restoration, draining an infection, starting root canal treatment, or removing a tooth that can't be saved. Some problems need more than one visit. The team will explain the treatment plan, pain-management instructions and follow-up care. If anxiety is part of why you've put off calling, sedation is available at every office.
Most major dental insurance is accepted, and our membership plan is a discount plan for patients without insurance. See insurance and payment options for details.
Call the office nearest you — or our main line and we'll find the location that can see you soonest.
New patients welcome · most insurance accepted · four Triangle locations